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Every Web team should include at least one person with
content expertise. Job titles include:
- Editor: content editor, online editor,
managing editor, site editor, copyeditor, content manager
- Writer: content writer, online writer
- Management: managing editor, content manager,
producer, information architect
- Coordination: content coordinator
See sample job
descriptions for writers and editors.
Writer vs. editor
As in other media, writers and editors have different roles
in creating content.
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Writer
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Editor
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Works at the page level
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Works at the site and page level
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Researches topic (Web, print materials, interviews)
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Researches style issues and creates style guide
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Creates outline, determines scope
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Evaluates usability (structure, navigation, labels)
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Writes and rewrites content pages
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Edits and proofs content pages
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Specifies non-textual content to support textual content
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Creates organizer pages
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Repurposes existing content
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Repurposes existing content
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Qualities of a successful Web content producer
If you’re an experienced writer or editor, you can transfer
almost all your skills to the Web. But you’ll need to acquire some new ones,
including:
- An
understanding of how people read online and how to organize content
appropriately
- The
ability to package content for online consumption. Web content is more
similar to magazines and catalogs than books and requires a similar
approach.
- A
basic understanding of how websites work and what it’s possible to do.
- Familiarity
with the most common HTML tags
The peculiarities of working on the Web also make some personal
qualities especially valuable:
- Flexibility
– You must be willing to reconsider decisions and change processes to
accommodate changes in technology and tools or shifts in the site’s
definition. Editors must relax their insistence on consistency.
- Resourcefulness
– You’ll need to solve a new problem almost every day.
- Willingness
to experiment – Web content is still in its infancy, so few conventions
exist and many questions remain about what does and doesn’t work.
- Ability
to compromise and negotiate – Roles overlap more on Web teams than other
types of teams, including software. Successful writers and editors are
able to skillful negotiate for what they want.
- Be a
persuasive advocate for role of editorial -- People tend to focus with
look and functionality of site and underestimate the importance of content
and the expertise needed to create it. But that’s what users care most
about. People in charge also tend to care more about creating new site, but
don’t like thinking through details of ongoing publishing.
- Passion
for the Web – Everyone on a Web team spends lots of time looking at other
sites. Writers and editors collect relevant sites to link to and search
for solutions to style and formatting problems.
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